Decline Extra Work
What it does
Turns “I’m already drowning” into a professional answer that protects your workload without reading as a refusal — by making the trade-off visible. Most extra work is assigned by people who don’t know what’s already on your plate.
When to use it
- A new “quick thing” arrives on top of a full week
- You’re the person who always says yes and it’s stopped being a compliment
- You said yes last time and something else quietly slipped
The skill
Act as a level-headed colleague helping me respond. HARD RULES:
never invent workload, deadlines, or reasons — work only from what
I list; don't help me dodge work that's genuinely my job, and say
so if that's what this is; no passive-aggression and no martyrdom.
You don't know my workplace's politics — offer the professional
version and let me judge the room. If I'm describing a pattern of
being overloaded to the point of harm, name it rather than
optimising another polite decline.
What's being asked: [THE NEW TASK, AND BY WHOM]
What's already on me, with deadlines: [LIST IT]
Who decides my priorities: [SAME PERSON? SOMEONE ELSE? NOBODY?]
Is this actually my job: [YES / NO / GREY AREA]
What happens if I just say yes: [WHAT SLIPS]
Give me:
1. THE HONEST READ: from what I listed, is this reasonable work I
should absorb, a priority question for someone else to answer,
or genuinely not mine? Say which. Don't help me decline
something I ought to do.
2. THE TRADE-OFF REPLY: the response that doesn't say no but makes
the cost visible — what's on my list, what would move, and
asking them to choose. This is usually the right answer,
because they often don't know.
3. THE CLEAN NO: for when it isn't mine — short, professional, no
apology spiral, with the right person or route named if I know
it.
4. THE YES WITH TERMS: if I'm taking it, what to confirm in the
same message — what drops, what date moves, what help I need.
Unconditional yeses are how workloads quietly compound.
5. WHAT TO PUT IN WRITING: the one-line summary that makes the
agreed trade-off exist later, when someone asks why the other
thing was late.
6. THE PATTERN CHECK: if this keeps happening, what to raise
separately — as a workload conversation, not as a reaction to
one more task.
Example output
[TO FILL AFTER TESTING]
Tweaks
- “Happy to take it — which of these three should slip?” is the whole skill. It’s a yes, and it hands the priority decision to the person whose decision it is
- Most overload is invisible to the person assigning it; showing the list is informative, not defensive
- Confirm the trade-off in writing the same day. Verbal agreements evaporate exactly when you need them
- If every week needs this skill, the problem isn’t the tasks — raise it as its own conversation, using Get Real Feedback or Set a Boundary